Are you an experienced account manager looking to oversee campaigns for exciting national brands? Do you have a passion for digital marketing? If so, then we’d love to tell you about our new Client Services Executive position.
Who we are
Organic are an independent full-service digital agency with offices in Exeter and London. We’re a team of digital experts that collaborate to deliver large-scale campaigns for the likes of Argos, Samsung, The Body Shop and Nectar.
Our people are what make us special – we’re a creative bunch that live and breathe the agency life. We work in a flexible and creative environment that allows us to do what we do best and produce exceptional results for our clients.
We believe in learning and exploring, and we encourage our team to bring fresh ideas into the office. We build roles around our people’s strengths and as such, no two positions are the same!
What you’ll be doing
As Client Services Executive, you will be responsible for managing and developing accounts, delivering great client service and building and maintaining relationships.
You will be key to client retention, through day-to-day client liaison on specific accounts. You’ll schedule and manage deliverables, acting as the lynchpin between client requests and agency fulfilment, and you’ll form an intimate understanding of the client’s business and their needs.
Other duties include:
- Responsibility for account administration, including invoicing and workstream planning.
- Creating internal agency briefs and will see them through project set-up to completion.
- Managing client budgets, project tasks and deadlines using a range of management software
What skills you’ll need
We’re looking for solid comparable experience in an account management or project management role within a digital agency.
You’ll be a dynamic individual with a highly organised nature and a strong eye for detail. You must also have strong listening and questioning skills, coupled with strategic nous and the ability to identify, generate and communicate good ideas.
Other requirements include:
- Strong people skills with a collaborative ‘can do’ attitude.
- A fast learner who can pick up and retain knowledge on new businesses, products and markets.
- Ability to use analytics packages to conduct research and present findings.
- Someone that shares a passion for digital marketing and keeps up to date on new industry trends.
What you’ll get in return
You’ll be coming into a thriving boutique agency, working on a mix of large client projects. You’ll be rewarded with a generous salary and will benefit from the family environment we create for our team.
This includes flexible working, health and wellbeing budgets, training budgets, weekly breakfasts, Friday beers and regular social events, including yoga club.
How to apply
If this Client Services Executive role is for you and you meet the core requirements, then we’d love to hear from you. Please apply through LinkedIn or email your CV to firstname.lastname@example.org.